Answers to the questions we are asked most often about hostas, delivery, payment and our growing guarantee. Can't find your question? Email info@dutch-bulbs.com or call +31 6 14358082. For growing questions, see also our hosta guides.
Our hostas
How many plants are in a pack?
Every pack contains 2 plants of the same variety.
In what form are the hostas delivered?
As bare-root divisions: a piece of a mature plant with healthy roots and one or more buds (eyes). Bare-root hostas are planted in spring and grow on quickly. See our sizes and quality and our guide to bare-root hostas.
Where should I plant my hostas?
Most hostas grow best in shade or partial shade, in humus-rich soil that stays moist but drains well. Blue hostas keep their colour best in shade; yellow and gold hostas can take some morning sun. See our planting and care guide and sun or shade: where to plant hostas.
How big will my hosta grow?
That depends on the variety. Miniatures stay under about 20 cm high, medium varieties form clumps of about 30–45 cm high, and large and giant varieties can grow more than a metre wide. The expected size is listed on every product page; our guide to hosta varieties explains the size groups.
Which hostas are less attractive to slugs?
Varieties with thick, firm leaves, often the blue ones, are less sensitive to slugs and snails. See our slug-resistant hostas and our guide to slugs and snails on hostas.
Can I grow hostas in pots?
Yes. Use a large pot with drainage holes and good potting soil, and water regularly, because plants in pots dry out faster. Miniature and small hostas are especially suitable. See hostas in pots.
Are hostas hardy?
Yes. Hostas die back in autumn and come up again in spring, and are hardy in most of Europe.
Are hostas safe for pets?
Hostas can cause stomach upset in cats and dogs if they eat the leaves. Keep an eye on pets that like to chew plants.
Delivery
When do you ship?
From 1 March to 1 July, the right time to plant. You can order all year round: orders placed between 1 July and 1 March are shipped from 1 March. Why spring? See when to plant hostas.
Where do you deliver?
To 28 countries: all 27 EU member states and Switzerland. The full list and prices are on our shipping costs page.
How much does shipping cost?
It depends on the country and your order value. To the Netherlands, shipping costs €4.95 and is free from €75. Free delivery from €75 also applies to 16 other countries, including Germany, Belgium and France; the exact amount is always shown at checkout.
How long does delivery take?
After dispatch, 2–5 working days to the Netherlands, Germany, Austria, Belgium, France and Luxembourg, and 3–6 working days to the other countries. You receive a tracking number by email. See our shipping schedule.
Can I send hostas as a gift?
Yes. Enter the recipient's address as the shipping address at checkout. Please remember that the plants ship between 1 March and 1 July.
What if I'm not at home?
The carrier will usually try again or leave the parcel with a neighbour or at a pick-up point. Bare-root hostas can wait a few days in their packaging, but please unpack and plant them as soon as you can.
Ordering and payment
How can I pay?
With the payment methods shown at checkout, such as credit and debit cards, Apple Pay, Google Pay and Shop Pay. The methods shown depend on your country. See payment options.
When is my payment charged?
When you place your order, also if it ships later in the season.
Do I need an account to order?
No, you can also check out as a guest. With an account you can follow your orders and order history.
Can I get an invoice in my company name?
Yes. Email us your order number, company name and the VAT number to show on the invoice.
Guarantee and returns
Do you guarantee that my hostas will grow?
Yes. Every plant comes with our 100% growing guarantee. If a plant arrives in poor condition, is a different variety than you ordered, or does not grow even though you followed our instructions, we send a free replacement or refund the price. If a plant is slow to appear, first check the crown as described in hosta not coming up?
My order arrived damaged or incorrect. What should I do?
Email info@dutch-bulbs.com within 48 hours of delivery with your order number and a photo of the plants and the packaging. We will send a replacement or a refund.
What is your returns policy?
You can cancel your purchase within 14 days of receipt without giving a reason. Contact us before returning anything; you pay the return shipping unless the product was damaged or incorrect. Read our returns and refunds policy.
How long does a refund take?
We refund within 10 working days after receiving the returned products, to your original payment method.
Another question?
Our team in Voorhout answers by email and phone, usually within one working day: info@dutch-bulbs.com · +31 6 14358082 (Mon–Fri 9:00–18:00, Sat 10:00–13:00 CET).