You pay securely at checkout, and your payment is charged when you place your order. The payment methods shown at checkout depend on your country, for example:
- Credit and debit cards (such as Visa and Mastercard)
- Apple Pay
- Google Pay
- Shop Pay
All prices are in euros and include VAT. Shipping costs are added at checkout; see our shipping costs.
Frequently asked questions about payment
When is my payment charged?
When you place your order, also when your order is placed outside the shipping season and ships from 1 March.
Is paying on Funckia secure?
Yes. Payments are processed by Shopify's certified payment providers over an encrypted connection (HTTPS). We never see or store your full card details.
Why don't I see my preferred payment method?
The available methods depend on your country, your device and your browser. Apple Pay, for example, only appears on Apple devices with Apple Pay set up.
My payment failed. What now?
Check your details and try again, or choose another payment method. Your order is only placed once the payment has gone through. If it keeps failing, contact your bank or email us.
Can I get an invoice in my company name?
Yes. Email us your order number, company name and the VAT number to show on the invoice.
How do refunds work?
Refunds are made to your original payment method within 10 working days after we have received your return. See returns and refunds.
Questions about payment? Email info@dutch-bulbs.com or call +31 6 14358082.