These general terms and conditions apply to all orders placed on www.funckia.com and to the use of this website. Last updated: October 2026.
1. Who we are
Funckia is a brand of Dutch-Bulbs B.V., Carolus Clusiuslaan 3D, 2215 RV Voorhout, the Netherlands. Chamber of Commerce (KvK) 93915667, VAT NL866572065B01. Email info@dutch-bulbs.com, phone +31 6 14358082. In these terms, “we” means Dutch-Bulbs B.V. and “you” means the customer.
2. Offers and prices
- All prices are in euros and include VAT. Shipping costs are shown at checkout and on our shipping costs page.
- Offers are valid while stock lasts. Obvious errors in prices or product information are not binding.
- Hostas are delivered as bare-root divisions, 2 plants of the same variety per pack. Photos show mature plants; plants are natural products and their size, colour and shape may vary.
3. Your order
The contract is formed when we confirm your order by email. If it turns out after ordering that a product is no longer available, we inform you as soon as possible and refund the amount you paid for it.
4. Payment
You pay with one of the methods offered at checkout; see payment options. Payment is charged when you place your order, also when the order is shipped later in the season.
5. Delivery
- We deliver to the 27 EU member states and Switzerland. For deliveries to Switzerland, import duties or taxes may apply.
- We ship hostas from 1 March to 1 July. Orders placed between 1 July and 1 March are shipped from 1 March.
- After dispatch, delivery usually takes 2–5 working days to the Netherlands, Germany, Austria, Belgium, France and Luxembourg, and 3–6 working days to the other countries. Delivery times are estimates. If your order has not been delivered within 30 days after the start of the shipping season or, for orders placed in the season, within 30 days of your order, you may cancel it and receive a full refund.
- The risk of loss or damage passes to you when the order has been delivered to you or to the address you gave.
More information is in our shipping schedule.
6. Right of withdrawal
As a consumer, you can cancel the contract within 14 days of receipt without giving a reason. Tell us before you send products back. You pay the return costs unless the product was damaged or incorrect. We refund the purchase price within 10 working days after receiving the returned products. Full details are on our returns and refunds page.
7. Growing guarantee and complaints
- We give a 100% growing guarantee on our plants, provided they are planted and cared for according to our instructions. If a plant does not grow, we replace it or refund the price.
- Check your order on receipt and report damaged or incorrect products within 48 hours of delivery, with a photo, to info@dutch-bulbs.com.
- Other complaints should be reported as soon as possible after you discover the problem.
- This guarantee is in addition to your statutory consumer rights and does not limit them.
8. Liability
Our liability is limited to the value of the order concerned, except in the case of intent or gross negligence. We are not liable for damage caused by incorrect planting, care or storage after delivery, or by weather conditions. Nothing in these terms limits your rights under mandatory consumer law.
9. Force majeure
We are not liable for delays or non-delivery caused by circumstances beyond our control, such as extreme weather, crop failure, strikes or carrier disruptions. In such cases we inform you and refund you if necessary.
10. Use of this website
All content on this website, including texts, photos and design, belongs to Dutch-Bulbs B.V. or its licensors. You may view and print it for personal use only. Without our written permission you may not copy, republish, sell or otherwise use the content commercially, use the site in a way that harms it, or collect data from it automatically. How we use cookies and personal data is explained in our privacy policy.
11. Applicable law and disputes
These terms are governed by Dutch law. If you live in another EU country, you also keep the protection of the mandatory consumer law of your country. If you have a complaint, please contact us first; we will do our best to find a solution together. If that does not work, the dispute may be submitted to the competent court.
12. Changes
We may change these terms from time to time. The version published on this website at the time of your order applies to your order.